Lesson 5 of 6
When an incident happens: response, recovery and reporting
No lender can prevent every incident, so it is judged also by how it responds. This lesson places response within the NIST framework, sets out the seven components of the Financial Stability Board’s toolkit for incident response and recovery, shows with a worked example how loan balances are reconciled after systems are restored, and explains what the Board recommends on reporting incidents to authorities.
Published 14 October 2026 · Listen to this lesson
In this lesson
- Where response sits
- Seven components of response and recovery
- Restoring the loan book
- Reporting to authorities
- Learning from an incident